1. Certification Guarantee:

Our products have passed CE certificate from ITS, FCC, and ROHS certificate from TUV company.

2. Inspection:

Sunhong has multiple tests from material purchasing to finished products by different departments, like QA, QC, sales representative, to guarantee all signage players are in perfect condition before shipment. We also accept the inspection by the third party you appointed.

3. Guarantee Period:

Sunhong provides 1 (one) year quality guarantee for the products from your purchase date, except the human damage and force majeure factor. For a better maintenance, be sure that the players are using under normal circumstances (not more than 16 hours daily).

4. Spare Parts & Software Upgrading:

1% free spare parts are offered for replacement in case of emergency for mass order.

5. Services:

Sunhong promises to provide lifetime maintenance for the products, and assist buyer to settle the technical problems or malfunctions when use and install the product.

Our sales team is always online to keep the good connection and communication with buyers, we have MSN, SKYPE, and TRADEMANAGER for fast problem inquiring and solving. Provide explicit response to all inquiries and complaints until customer is totally satisfied.